Communication, EQ

Communicate Effectively, Listen, Learn & Build Loyal Customer Relationships Course Duration: 2 Days
Introduction

This training is designed for support professionals who want to develop and improve the vital skills needed to deliver excellent customer support.

EQ@WORKPLACE
Duration: 2 Days

Introduction
Emotional Intelligence (Emotional Quotient or EQ) is the ability to use emotions effectively and it’s the foundation for high-performing talents in every organization.

EQ For Leader At Workplace Course Duration: 2 Days Course Objectives Upon completion of this program, participants will be able to:

• Learn EQ principles, ideas and techniques to maximize personal capacity and that of others
• Understand EQ as a tool to use as a leader
• Learn how EQ can be applied powerfully in personal effectiveness,

The Art of Supervisory Skills Workshop Course Duration: 2 Days Course Objectives Upon completion of this program, participants will be able to:

• Improve their knowledge on the skills needed for a supervisor
• The attitude and the behavior patterns needed to be effective
• Work on improving the relations with the staff through EQ

Leadership Enhancement in Communication & Managing People Course Duration: 2 Days Introduction

Communication is the most important skills at workplace but it's often one of the skills lacking in people. In today's working environment, it is a challenge for all generations to communicate effectively.

Enhancing Communication & Interpersonal Skills at Work Course Duration: 2 Days Introduction

This program has been designed with different communication needs in the mind, internally as well as externally, whether you've just met the client, or you communicate with your colleague whom you've known for years.