- Conflict Management (7)
- Communication (74)
- Building Relationships (31)
- Interpersonal Communication (11)
- Conflict Resolution (6)
- Problem Solving (26)
- Interpersonal Skills (7)
- Handling People (3)
- Coaching (12)
- Emotional Intelligence (4)
- Effective Communication (11)
- Customer Service Excellence (4)
- Grooming (3)
- Telephone Skills (2)
- Leadership (37)
- First Time Manager (3)
- Problem Solving Skills (1)
- Productivity (6)
Dynamic Top Team Integration Course Duration: 2 Days Introduction Nothing can destroy productivity faster than conflict in the workplace. Whteher it is subtle, just beneath the surface or becomes emotional encounters, conflict can paralyze your group, department, or the entire organization.<
Becoming A First Time Manager (Unleashing Your Talent) Course Duration: 2 Days Introduction Managing the process and workload is just not enough nowadays.
Achieving Excellence In Customer Service
Course Duration: 2 Days
Introduction ''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-
Excellence in an organization is usually measured by one thing - customer service.
Interpersonal Skills - Building Harmonious Workplace Relationship
Course Duration: 1 Day
Interpersonal skill is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee.
Effective Conflict Management Skills Course Druation: 2 Days
This program teaches skills that focus on dealing with difficult conversations from colleagues and customers alike. You will have the ability to create the greatest positive impact at every given opportunity when facing difficult or challenging conversations every time.<
Impactful Communication in the Transition Course Duration: 2 Days Introduction
Some people seem to be able to say the right thing no matter what is the situation. Their ability to navigate through tense discussions open doors in the business world that may have otherwise closed.
Conflict Management & Resolution in the Workplace Course Duration: 2 Days Introduction
This intensive, hands on, activity driven program teaches skills that focus on dealing with difficult conversations from colleagues and customers alike.