Building Relationships, Customer Service

Service Excellence Now Mindset
Duration: 2 Days
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm

INTRODUCTION
"Resigning already? But you just began!" We totally get it—COVID flipped everything upside down, and some businesses lost their customer service mojo. But fear not! This training is here to save the day.

Effective Communication Skills For Immediate Service Excellence
Duration: ½ Days
Time: 9:00am to 1:00pm

INTRODUCTION
Dive into a dynamic half-day workshop that will amp up your communication prowess and equip you with active listening skills to truly hear your customers.

ADAPTING TO 2024 CUSTOMER NEEDS IN REAL-TIME
Duration: 1 Day
Time: 9:00am to 5:00pm
Lunch Break: 1:00pm to 2:00pm

INTRODUCTION
This course is tailored to address industry-specific challenges like personalization, customer support accessibility, cumbersome processes, outdated technologies, and data security concerns.

Reading Your Customers Course Duration: 1 Day Introduction

A company's most vital assest is customers. Without them, we would not exist in business.

The Magic Moment in Customer Service Course Duration: 2 Days Introduction

This 2 day workshop is designed to sharpen participants' skills and ability to provide excellent customer service as this would ensure competitiveness of them to compete in a world where technology and economy are constatnly changing.