Communication, Problem Solving

Effective Communication Towards Efficient Problem Solving & Decision Making Course Duration: 1 Day
Introduction

If you are in a position where people are relying ever more heavily on your ability to articulate your ideas, marshal your resources and achieve your joint objectives, then effective communication is crucial.

Dealing with Difficult and Unhappy Customers Course Duration: 2 Days Introduction

Dealing with difficult and unhappy customers are always challenging but with the right tools and tips, you can turn that stormy relationship into one of a lifeling partnership. A satisfied customer is the best salesperson.

Impactful Communication in the Transition Course Duration: 2 Days Introduction

Some people seem to be able to say the right thing no matter what is the situation. Their ability to navigate through tense discussions open doors in the business world that may have otherwise closed.

Magic Carpet
  Description:
This activity will require participants to work as a team. They will need to launch the tennis ball into the air using the carpet provided and then catch the tennis ball on the reverse side of the carpet. This activity will have them experience coordination and to learn from what is working and what is not.

Kuala Lumpur Rapid Race
  Description:
The Rapid Race concept is borrowed from the TV Reality show; The Amazing Race.  In the Rapid Race, participants will experience a mini version of the Amazing Race where they will not travel to different countries to overcome challenges and tasks.

Corner to Corner
  Description:
The objectives of this activity are to highlight the need of each team member or staff in the company plays an important role when they are back in the office.
Corner to Corner creates the environment of team members from different department or section but sharing a common goal.

Langkawi Explore Race
  Description:
This activity will have the participants explore part of the Langkawi Island. The task and challenges put the team under pressure with a series of decisions and tasks. This game exposes the individual characteristics within a team.

The Reject Shop 

Description:
Participants will be able to learn to give and receive feedback to one another in order to find the best and effective solution in the context of acceptance.

Amazing Race Challenge Description:
Amazing Race puts the team under pressure with a series of decisions and tasks. This game exposes the individual characteristics within a team. The objective of this activity is to complete as many challenges and task given to them in order and to become the first team to complete the race and challenges.

Rise To Lead Course Duration: 2 Days Introduction

Rise to lead is specially designed for managers or executives who is taking a new leadership role. Participants gain hands on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser like focus on critical priorities.