Communication, Customer Service

Dealing with Difficult and Unhappy Customers Course Duration: 2 Days Introduction

Dealing with difficult and unhappy customers are always challenging but with the right tools and tips, you can turn that stormy relationship into one of a lifeling partnership. A satisfied customer is the best salesperson.


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The Magic Moment in Customer Service Course Duration: 2 Days Introduction

This 2 day workshop is designed to sharpen participants' skills and ability to provide excellent customer service as this would ensure competitiveness of them to compete in a world where technology and economy are constatnly changing.


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