Effective Communication

Enhancing Strategic Alignment Through Engagement Course Duration: 1 Day Introduction As businesses and organizations take on diversity within themselves, they are faced with challenges from external forces that threaten their progress.

Mapping Customer Experience Electronically Course Duration: 2 Days Introduction The only thing that your competitors cannot duplicate is the service experience of your guests. Customer Experience teaches fundamental principles to create good impression in written format that becomes the catalyst to improve the customer experience at every point of contact.

Becoming A First Time Manager (Unleashing Your Talent) Course Duration: 2 Days Introduction Managing the process and workload is just not enough nowadays.

Persuasive Presentation Skills Course Duration - 2 Days Introduction You may have the best innovation and possess the best knowledge of your skills but if you cannot present it effectively, achieving the outcome that you want becomes a real challenge. Presentations are a powerful way to communicate your intentions and ideas to your target audience.

Basic Email Writing for Communication Course Duration: 2 Days
Introduction This 2-day training is designed to give participants a compact view of effective email communication, its scope and importance in business, and the role of communication in establishing a favorable internal and external business environment. The focus is on business email writing.

Achieving Excellence In Customer Service Course Duration: 2 Days
Introduction ''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-

Excellence in an organization is usually measured by one thing - customer service.

Effective Communication & Rapport Building Skills Course Duration: 2 Days Introduction

Decoding rapport and understanding how generations work would determine the success rate of any future generation today, especially when it comes to the new generations.

Communicate with Confidence Course Duration: 2 Days Introduction

This highly interactive workshop helps develop skills and strategies for successful communication in the modern business environment. Through case study scenarios, role plays, personality tests and mini presentations, you will learn how to communicate better with others.

Enhancing Communication & Interpersonal Skills At Work Course Duration: 2 Days Course Objectives

Upon completion of this program, the participants will be able to:

• Describe the importance of effective communication to enhance supervisory effectiveness at the workplace
• Demonstrate effective intra and interpersonal communication

Effective Communication Towards Efficient Problem Solving & Decision Making Course Duration: 1 Day
Introduction

If you are in a position where people are relying ever more heavily on your ability to articulate your ideas, marshal your resources and achieve your joint objectives, then effective communication is crucial.

Cross Generation Communication at Workplace Introduction Now in the fast paced VUCA era, one gap in particular had started to be one of the major challenge in many organizations globally - the Generation Gap.