HR FOR NON HR

Introduction

Benefits

• Understand the various HR concepts.
• Understand the applications of Human Resource Management.
• Appreciating that HR Management is not just HR's domain but also the responsibility of All.
• The importance of HR management in an organisation's business strategy.
• Identify your concerns and fears about dealing with grievance and disciplinary issues
• Define the meaning of a ‘grievance’ and ‘discipline’ in the workplace

KEY CONTENT

MODULE 1 - DEFINING HUMAN RESOURCES

• Discussion on what “human resources” means. We will also complete a case study that highlights some of the challenges that an HR professional faces.

MODULE 2 - SKILLS INVENTORY

• During this session, we will look at what a skills inventory is and what its benefits are.

MODULE 3 - JOB COMPETENCIES

• This session will discuss how to identify technical and performance skills needed to do a job.

MODULE 4 - PERFORMANCE REVIEW

• Performance reviews are a crucial part of helping an employee grow. During this session, we will explore the performance review process through individual exercises and a case study.

MODULE 5 - GRIEVANCE

• What is grievance & how does it develop?
• Grievance handling principles
• The consequences of ignoring employee grievances
• General principles of grievance processes
• What value does an effective grievance process add to an organisation?
• The grievance policy
• The grievance procedure
• Guideline for conducting a grievance hearing
• Disciplinary and Grievance procedures at work          
• Learn techniques to avoid getting to this stage.
• How to avoid employment disputes and costly tribunals.
• Understand employment law and the disciplinary and grievance process.
• Understand the importance of investigation, documentation and accurate recording
• Handling Poor performance (PIP)      
• Performance Improvement Plan (PIP)
• Purpose of PIP
• How to establish PIP
• Step by step guide