7 Quality Control (QC) Tools [1 Day]

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7 Quality Control (QC) Tools [1 Day] Quality Management


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7 QUALITY CONTROL (QC) TOOLS

Duration: 1 Day
Time: 9.00am-5.00pm

Introduction

This training program provides participant with 7 QC Tools that can be used for collecting data, identifying the root cause and measuring the results. The objective is to use it as standard continuous improvement method.

BENEFITS

Upon completion of this program, participants will be able to:
  • Understand the PDCA (Plan Do Check Act) concept
  • Implement the 7 QC tools for continuous improvement process

Key Content

 MODULE 1-INTRODUCTION

  • What is Quality?
  • What is Quality Control?
  • Dimension of Product Quality
  • Quality Control Process & Benefits
  • Problem Solving Model
    • PDCA
      • 6 Sigma
      • 8D
      • QC Story Board
      • IDAPIE
Objective: Understand the basic concept of quality control.
Outcome: Apply the basic knowledge on 4 quality control and problem solving tools
Hours: 2 hours

MODULE 2-THE 7QC TOOLS FOR PROBLEM SOLVING

  • Check Sheet – quick data collection and prevention of mistakes
    • Recording
    • Inspection
  • Pareto Chart – selecting major problems out of the many
    • Pareto Principal
    • How to create Pareto Chart?
  • Fishbone Diagram – possible cause and logical arrangement of causes
    • 6M – Man, Method, Material, Machine, Measurement & Mother Earth (environment)
    • Why why?
  • Scatter Diagram – seeing relationships of pairs for variables
    • Understanding correlation
  • Histogram – viewing the shape of dispersion or comparing with specification
    • Basic Statistics
    • Normal Distribution
  • Control Chart – checking stability of process
    • Use of Control Chart
  • Graphs – visual representation of data for quick understanding
    • Type of Graphs
Objective: Understand the application of 7 QC Tools.
Outcome: Collect data, analyse quality control information and derive quality control conclusion using the 7 QC tools.
Hours: 5 hours

MODULE 3-SUMMARY

  • Where & when to use the 7QC Tools
Objective: Apply the 7 QC tools
Outcome: Apply the 7 QC tools in the actual workplace
Hours: 1 hour

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