Effectively Communicate

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Effectively Communicate Communication Skills Soft Skills


EFFECTIVELY COMMUNICATE

Duration: 1 Day
Time: 9.00am - 5.00pm

Introduction

Effectively communicate is simply the act of transferring information from one piece to another.

Although this is a simple definition, when we think about how we may communicate the subject becomes a lot more complex. There are various categories of communication and more than one may occur at any time.

The different categories include verbal communication, non-verbal communication, being and eye contact. 

The key to driving results largely depends on the way we communicate. However, to effectively communicate will always be one of the greatest challenges for most organizations. 

Benefits

  • Understand the different elements on communication
  • Understand the dynamics and mindset of the present working generations
  • Understand the basic dynamics of communication and its effectiveness
  • Apply basic rules proven to be effective in raising their communication level to the next level

Key Content

MODULE 1: ACTIVE LISTENING

Active listening involves paying close attention to what the other person is saying, asking clarifying questions and repharse what the person says to ensure understanding. Through active listening, you can understand better what the other person is trying to say and can respond appropriately.

MODULE 2: NON-VERBAL COMMUNICATION

Nonverbal signs convey how a person is really feeling.

MODULE 3: CLARITY

  • Good communication is also about less is more
  • Verbal communication skills

MODULE 4: BUILDING RAPPORT

To engage in open and honest communication with you, it is important to be nice and polite in your workplace communication

MODULE 5: SELF CONFIDENCE

Self confidence is about you believing in and following through with what you are saying.

MODULE 6: OPEN MINDEDNESS

A good communicator should enter any conversation with a flexible, open mind. Be open to listening to understanding the other person's point of view, rather than simply getting your message across.

MODULE 7: RESPECT

People will be more open to communicating with you if you convey respect for them and their ideas. 

MODULE 8: BEING PRESENT

An important communication skill is simply knowing to be present. Being present is about full engagement with full commitment.
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