Leadership Communication & People Management

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Leadership Communication & People Management Leadership and Management Skills Soft Skills


Leadership Communication & People Management 

Course Duration: 2 Days

Introduction

Communication is the most important skills at workplace but it's often one of skills lacking in people. Today's working environment is a challenge for all generations to communicate effectively. This is a great challenge for leaders at the workplace to effectively communicate with their followers.

Course Objectives

Upon completion of this program, participants should be able to:

  • Developing understanding towards effective communication
  • Become competent in communicating with self and others
  • Gain and use power and influence positively
  • Identify motivation factor of employees at workplace
  • Building stronger relationship and trust

Key Content

Module 1: Effective Communication Principles

  • Introduction to communication model
  • The channels and principles in communication
  • NLP communication model

Module 2: DISC in Managing People

  • The patterns of people
  • Reading DISC language
  • Team DISC
  • Meta program (human pattern)

Module 3: EQ High Performing Model

  • Leadership vital signs
  • Team vital signs
  • EQ vital signs

Module 4: Motivating People

  • Know your people and generation at work
  • Handling difficult people
  • Motivational analysis

Module 5: Moving Forward Plan

  • Personal action plan
  • Team action plan
  • Organizational action plan

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